Shipping policy

SHIPPING POLICY

Processing Time
Orders are processed within 1–3 business days after payment is confirmed.

Estimated Delivery
Standard delivery takes 7–20 business days depending on your location. Delivery times are estimates and may vary due to carrier delays, customs processing, or high demand periods.

Tracking
You'll receive a tracking number by email once your order ships. Please allow 24–72 hours for tracking to update after you receive it.

Free Shipping
We offer free shipping on all orders over $50.

Delays
Occasional delays may occur due to customs or carrier volume. If your order hasn't arrived within 25 days of your shipping confirmation email, contact us at support@hydrovawell.com and we'll investigate immediately.

Lost or Missing Orders
If your order is marked as delivered but you haven't received it, contact us within 7 days and we'll work with the carrier to resolve it.